KYC Co-Lead


View: 76

Update day: 17-09-2023

Location: Brussels Brussels Capital

Category: Marketing / PR


Job type: Full-time

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Job content

Line of Service

Internal Firm Services


Not Applicable


IFS - Risk & Quality (R&Q)

Management Level


Job Description & Summary

Contribute to creating a better tomorrow

The only way we can tackle the challenges of this fast-changing world is with passionate people. Led by our purpose of building trust and solving important problems, we come together at PwC to address the biggest issues facing the world in a way that drives positive impact. Are you eager to join a team fueled by open and curious minds, who are passionate about their work and create new solutions for a new day? Then you’re at the right place.

Bring your talent. Learn new skills. Make a positive impact.

Looking for a career where you’ll have a tangible impact on the smooth running of a global organisation? Internal Firm Services (IFS) is the beating heart of everything we do at PwC. We’re made up of teams like Marketing, Communications, Human Capital, IT, Procurement, Finance, Facilities, Project Management and more, and together we form the support network of the entire firm. As part of IFS, we’ll guide you to becoming a vital contributor in providing our colleagues and clients the best possible experience at PwC.

In order to grow this IFS support network to the next level, and as part of a global and local Finance Transformation, we have revised our client onboarding and billing processes, which are now integrated and managed by the Middle Office team.

The mission statement of the Middle Office is clear: “Excel in optimised internal procedures and drive the client and engagement administration with expertise and know-how to unburden client-facing staff so that they can focus on building meaningful client relationships, developing new business and delivering qualitative engagements.”

We’re looking for a KYC Co-Lead to join the Middle Office and work as ONE team from our Brussels office, to bring guidance and support to his/her KYC Co-Lead colleague and the team members (KYC Analysts) during changing and conflict situations.

Your impact

As a KYC Co-Lead, you’ll make an impact by:

  • managing operationally with your Co-Lead the team of KYC Analysts

  • translating AML and other risk management regulations into clear work instructions towards the C2C team members

  • providing on-the-job coaching to the KYC Analysts

  • taking application ownership over AML Applications and processes; meaning

    • following-up on functional and technical tickets; providing support and advising or escalating them further to the relevant local and global teams and following-through until closure

    • coordinating and networking with local and global project teams (as needed)

    • actively participating to projects concerning new/update to AML applications and processes; and taking active part in UAT or release preparation workshops (occasionally in weekends)

    • preparing business cases to bring efficiency gains to AML applications and processes, through a.o. automation, standardisation and other efforts

    • coordinating the project in collaboration with local and global IT and PMO teams

    • preparing all training and communication materials and providing training to all relevant stakeholders - C2C team members; business users; …

  • providing training on AML and other risk management procedures towards the C2C team members; and potentially business users (all levels)

  • providing 1st-level-support to Quality team members wrt AML applications and processes; and 2nd-level-support to the Operations team members

About you

  • You have a Bachelor’s degree or equivalent by experience

  • You have working experience of at least 5 years in team management & operational management

  • You are procedure-minded

  • You have working experience of at least 5 years in KYC/CDD/AML

  • You see challenges as an opportunity

  • You had a first experience in training people in procedures/administration

  • You have demonstrated presentation and facilitation skills

  • You care for people and have good people skills

  • You work in a structured way and are able to manage stressful circumstances

  • You understand the Belgian law and are able to translate this into new adapted procedures

  • You have a natural ability to see the purpose of procedures and link instructions with strict regulatory requirements

Life at PwC Belgium

Our culture and workplace are something we’re proud of. Here’s a sneak peek at some of the benefits you can look forward to:

  • Flexibility : flexible working hours with Work@PwC Reimagined so you can decide your most effective working pattern

  • Infinite learning and growing : broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise

  • Rewards that matter to you: A flexible rewards plan gives you access to a wide range of benefits so you can make the choices that best fit your personal circumstances and lifestyle.

  • Diversity : We believe that diversity makes PwC stronger. It helps us solve problems and deliver added value to our clients. We encourage an inclusive culture where people can get the best out of themselves.

  • A sustainable mobility offer : we offer a wide range of sustainable mobility options.

  • Wellbeing : An extensive health programme that includes access to an online wellbeing platform, yoga and pilates courses, sports communities and mental resilience workshops

  • International PwC network : broad access to industry expertise, both locally and through our wider global network of member firms

  • Supporting you in every phase of your life , including Teddy Care (childcare in the event of illness) and family friendly work schemes

Let’s build something great together. What are you waiting for?

Education(if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications(if blank, certifications not specified)

Required Skills

Communication, KYC Compliance, Operations Management, Procedures Management, Project Management, Risk Management, Team Management

Optional Skills

Desired Languages(If blank, desired languages not specified)

Travel Requirements


Available for Work Visa Sponsorship?


Government Clearance Required?


Job Posting End Date

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Deadline: 01-11-2023

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